Touchbase Dealer CRM provide car dealerships and manufacturers with marketing solutions that deliver real, tangible results.

As the original dealer marketing agency, we know intuitively how to maximise the lifetime value of your customers all while using the latest industry best practice.

 


 

Database Management

We Know The Motor Trade. We Know Data.

Turn your customer data into a powerful marketing database. Our database management service will ensure your database is clean and effective. By partnering with Touchbase Dealer CRM you can rest assured that your customer and vehicle data is accurate. Furthermore, our unique search tool gives amazing insights into the opportunities within your database. We look after your Database Cleansing, Data Compliance, Database Mining, Data Enhancement and Retention Analysis.

Let Us To Find Your Next Data Opportunity!

 


 

CRM Marketing

SMS | Smart SMS | Email | Direct Mail | Live Calls

Maximize your database opportunity with a professional Customer Relationship Management Marketing programme; sending the right message, at the right time, to the right customer. We use a wide selection of tools to ensure that your customer stays loyal and hears your message. Our tools effectively communicate to your customer about Service Reminders, VHC Upsell/Reminders, New & Used Car Sales Events, Finance/PCP Options, Anniversary Messages, End of Warranty and more.

We Deliver Quality Leads Every Month! 

 


 

Lead Generation

Touchbase + Your Sales Team = Lead Closed

Launching a new model or offering a new service? We can help generate quality leads for your sales team. We generate these leads by using your cleansed database or one of our specific business or consumer lists. Our service ensures that your potential customers are aware of your offering and we follow up these to identify quality leads. By partnering with Touchbase your busy sales team is then left to do what they do best – closing that all important sale or should we say sales!

Finding, Maximising & Managing Leads!

 


 

Call Centre

Open Weekends | Sales Events | Customer Surveys

Our dedicated call centre speaks directly with your customers on your behalf as an extension of your business. Each of our team members are expertly trained and highly experienced in both inbound and outbound calls. In fact, a professional live follow up call to a campaign is proven to increase your success by up to 68%. We facilitate both large and small campaigns; whether its 200 or 20,000 calls we guarantee you’ll receive the same effective and efficient service.

43% of Salespeople Give Up After 1st Contact – We Don’t!

 


 

Dealer Events

New Car Launches | Used Car Promos | Fast Start Events

Events organised by Touchbase Dealer CRM ensure quality leads and appointments in your showroom. Our team can look after all aspects of the event including direct mail design and printing, email or SMS communication, live follow up calls for appointments & leads, online appointments diary, showroom theme branding, showroom enhancement and outdoor event displays. We have a proven track record in organising successful auto trade events.

Boost Retail Sales & Ensure Return On Investment!

 


 

We Can Have Your Professional CRM Programme Up And Running Within 10 Working Days!